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Gymnastics FAQ’s

How do I know what level my child is?

Almost all children will begin at the beginning level if they are new to gymnastics. However, our mission at Elevate Gymnastics is to provide the best gymnastics to every child at their level. If your child has had previous gymnastics or tumbling experience you may schedule a free level placement.

What is a level placement?

A level placement is used for students who are new to Elevate Gymnastics and who also have previous gymnastics experience. An evaluator will spend time with the child out in the gym to determine the child’s skill level and what class will be best suited for them.
Q: Is there a cost to schedule a level placement?
A: Absolutely not! Level placements are completely free of charge.
Q: How long will the level placement take?
A: This really depends on the child’s experience and skill level, but typically the level placement will last no longer than 10 minutes.
Q: What happens during the level placement?
A: The evaluator will take the child around to the different apparatus in the gym and have the child perform any pertinent skills that they can safely execute on their own.
Q: What happens after my child’s level placement?
A: After the level placement, the evaluator will meet with you to discuss which class is best suited for your child. Then, one of our sales staff will help you enroll in a class time that works well with your schedule.

How do I know when my child is ready to promote to the next level?

When your coach feels that your child is ready to promote, the coach will notify an evaluator to do a Progress Check. The evaluator will do a Progress Check during your child’s regular class. The evaluator will give the coach feedback on your child’s progress and your child’s coach will tell you how your child is progressing. If your child is ready to promote to the next level, your coach will walk you to the front desk where a sales representative will help you find a new class. If your child needs more progress in their current level, the coach will have that information and be able to help your child.

What does my child wear to class?

Boys or girls may wear tucked in t-shirts and shorts or leotards for girls. Girls will not be allowed to practice in just sports bras. Hair should be pulled neatly and securely away from the face so that it stays up for the entire workout. Girls should not wear bows or other large hair ornaments that may cause discomfort during activity. All students should be barefoot while in class. No chewing gum or jewelry are allowed. Personal items should be left in cubby holes. Elevate Gymnastics will not be responsible for any items that may be lost or stolen. Be sure your child’s personal items are marked with their name.

What age does my child have to be to attend Parent’s Night Out or Open Gym?

Your child must be 2 years or older, as well as potty trained to attend either Parents’ Night Out or Open Gym. The maximum age to attend is 16 years old.

If my child misses a class, can I schedule a makeup class?

Each child receives 5 FREE makeups per year for excused absences only. After your 5 makeups, you may purchase a makeup or an extra class for $25 at any time. The year will be based upon your anniversary date with Elevate Gymnastics. Make-up and extra classes are subject to availability, and you must be currently enrolled to schedule a make-up or an extra class. This policy is subject to further restrictions and changes.

Team Gymnastics, including Pre Team, do not have makeup tokens.

Can my child attend more than one class a week?

Absolutely! Each additional class will receive a 20% discount off the normal tuition of that class.

I think my child is ready to move up, what do I do?

Speak to your child’s coach about your child’s progress. Your child’s coach will review their skill sheet and check your child’s progress in class. They will have an evaluator do an in-class Progress Check. The evaluator will give feedback to your child’s coach and they will report back to you.

If my child attended Elevate Gymnastics in the past, do I need to create a new account?

No, you may login to your account using the original email you used to create your account. Enter your email address and password. If you are unsure of your email address or password, please contact Elevate Gymnastics and we will assist you. You may also email info@elevategymnasticsut.com to request your login or reset your password. After you receive your temporary password, you may log in and change it.

Can my child participate in a trial class before we make our decision to enroll?

Yes. We are very confident both you and your child will love his/her class, you may schedule a free trial class before enrolling. You can schedule a free trial class online through the parent portal. If you do not already have an account, you will need to create one at this time.

What is your drop policy?

Members wishing to drop from gymnastics classes must notify Elevate Gymnastics prior to the last business day of the month.

  • Once we have drafted tuition on the last business day of the month, NO REFUNDS will be issued. Store credits will be issued to members dropping on the last business day of the month or the 1st of the month.
  • No refunds or store credits will be issued after the 1st of the month.
Does Elevate charge an Enrollment fee?

Yes, there is a $35 per child (upon each enrollment) required for monthly class enrollment. Parties, Open Gyms, Parents’ Night Outs and camps do not require a registration fee. This is a annual registration fee and is non-refundable.

When is tuition due?

Elevate Gymnastics provides two billing options for families to make it easy and convenient for your pay schedule.Tuition for both options will always be posted on the last day of the month prior to tuition billed month. (Example: Tuition for December will post on November 30.)

1st of the Month: Monthly tuition is due by the 1st of the month. If your Family is on autopay, you will be charged on the first business day of the month. (Example: A payment on June 1 pays tuition for June.) Payment is late after the 4th of the month. This is the default billing schedule method.

15th of the Month: Monthly tuition is due by the 15th of the month. If your Family is on autopay, you will be charged on the morning of the 15th of the month. (Example: A payment on June 15 pays tuition for June.) Payment is late after the 19th of the month. If paying using this scheduled method than you understand you are paying tuition after services have been rendered to you and accept any financial penalty that may come with it, including your account being sent to a collections agency if a past due account balance is more than 30 days past due.

Does Elevate ever charge late fees?

Tuition paid after the 4th or 19th of the month depending on billing schedule will incur a $35 late fee.

What happens if I fail to pay tuition?

Members with an unpaid balance as of the 9th or 24th depending on billing schedule will have all Students removed from the class roll, and other Students may fill the spots in class. A $25 fee is charged on all returned checks. *Autopay Members with a declined payment after the 3rd day (3rd attempt) are subject to a late fee.

If I enroll in the middle of the month, will my tuition be prorated?

Yes, you will only be charged for the weeks that you will attend for the remainder of the month. If you enroll the last week of the month, we will ask for the last week’s prorated amount as well as the following month’s tuition.

I see you are closed for Memorial Day and Christmas Break. Will my tuition be prorated?

No. Elevate Gymnastics guarantees an average of four lessons per month over a 12-month period. Most months have four lessons, while some months have five lessons, and very few have three lessons. Most children actually receive 50 lessons per year if they attend every week!

I will miss a gymnastics class, will Elevate refund that class?

Elevate Gymnastics has open enrollment year-round for all classes. Each class is charged at a flat monthly fee. The fee reserves the student’s place in the class whether attending or not. Therefore, there are no refunds for classes missed including scheduled holidays.

What is the refund and store credit policy?

Elevate Gymnastics does not issue refunds. We do issue good faith store credits for Members that drop classes in proper accordance with the Drop Policy. There may be other unique cases where a Store Credit is issued. All Store Credits expire one year after the issue date, unless expressly specified in writing by Elevate Gymnastics to the Member at the time of issuance.

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